Address
The Melting Pot, 15 Calton Road, Edinburgh EH8 8DL
Work Hours
Mon: 1PM - 5PM
Tues-Thur: 10AM - 5PM
Fri: 10Am - 3PM
People say “just admin” the way they say “just background noise” or “just filler.” I have never seen it that way. Admin is the scaffolding that holds everything else in place. It is the reason you get paid on time, send the right version, avoid the late penalty, and know what is happening next week.
It is not about paper-pushing or busywork. It is about structure, trust, and decision-making. When the foundations are looked after, everything takes less time, costs less, and fewer things get missed. Admin is not the opposite of strategy. It supports it. Too many people treat it as something separate from real business, as if planning, tracking, communicating, and documenting sit beneath strategy rather than inside it.
Admin support does more than keep the work moving. It creates space for better work. You can think more clearly when the deadline is not a surprise. You can take on more clients when your onboarding is smooth. You make stronger decisions when your systems reflect how you actually work.
Admin support is invisible until it’s not
A lot of admin work goes unnoticed until the moment it is missing. A missed deadline, a bounced invoice, a forgotten renewal, a client who thought something was included when it was not. One miss can undo hours of good work. The best admin support is not loud. It is reliable. When it is done well you see it across the business because it does not happen on its own; someone builds it, maintains it, and improves it.
Not just a checklist
I do not just tick off tasks. I look at how the tasks fit together, what they are trying to achieve, and what problems they might be quietly causing. I fix things in the background before they become an issue, I ask awkward questions when something does not quite add up, and I suggest a better way, not because it is faster but because it saves you time later.
That is not just admin. That is the work.
Curious how this would look in your world. Book a short 1 to 1 with me and we will decide what to tackle first and what can wait.